Dear Mark Zuckerberg,
On December 6th 2016 around noon, a screenshot of a girl’s post, which apparently offended some radical Muslims in Indonesia was shared to a Facebook group called FPI Karawang*. From there, the screenshot along with her closed up photos and some information about her continued spreading to other groups and also individual timelines. Most comments were horrifying. They discussed about how to find the girl, how and when to report her to the police, some (hopefully not on a serious note) even said: “Gotta end her life otherwise blasphemy towards Islam would continue.”
Suddenly someone who knew her shared her old address to this group and they plan an attack to the house. Good news: she doesn’t live there anymore, not even close. Bad news: her mom and twin sister live in the house. They might be the one who would get in trouble next.
A day passed, the girl was frustrated. She was worried about her family and yet the FPI group members keep spreading the post and planning about the attack. At night, we couldn’t contact her and someone informed us that she was about to commit suicide.
“If you want to report a post which is in Indonesian language, you better change your FB setting to Indonesian so it will be reviewed by Indonesian team.”
So we did. We tried hard to report all posts about her, original and shared ones and of course we also reported the Facebook Page and accounts of people who are very provocative about this, those who think that her blood is halal (in Islam it means that it’s OK to kill her). Still the same answer from FB: It doesn’t violate our Community Standards.
Isn’t that exactly what we reported?
For every rejection from FB, I gave a feedback like this:
“The post I reported was promoting an attack to a young girl because of her post which offended radical Muslims in Indonesia. They’ve been spreading her address and plan to attack her and her family in the house. Please ask your Indonesian team to review the post. It’s been shared to more radical Muslims now and the girl’s life is in danger. Because this post keeps spreading, she almost killed herself last night.”
And yet still no progress. Each friend who reported got the same answer.
Three days passed and on December 9th, the girl was hospitalised because she took 40 sleeping pills. Fortunately she’s still alive but her liver is damaged. She was released from the hospital four days later and she promised me that she won’t do it again.
FYI, the example I put on this open letter is only one of many which I know for sure because it happened to a friend. Right now, those radical Muslim Facebookers in Indonesia are targeting another girl for another “offensive” post about Islam. The post has been shared by more than 2,000 people and if you could read the provocative captions or comments on those posts, you would definitely understand why I’m writing this to you. Oh yes, we still get the same answer for reporting it: It doesn’t violate our Community Standards (CS).